Returns, Exchanges, and Refunds

Refund, Replacement & Shipping Policy

At Half Price DTF, our goal is simple: provide quality DTF transfers at extremely competitive, wholesale-level pricing. To maintain our low-cost business model, all sales are final.

ALL SALES ARE FINAL

Half Price DTF does not offer refunds, returns, exchanges, reprints, replacements, store credits, or order cancellations.

Please carefully review your order, artwork, sizing, quantities, shipping information, and product selections before submitting your order.

Once an order has been placed, no refunds or replacements will be provided.

DAMAGED PACKAGES

Once your package has been accepted by the shipping carrier, transportation and delivery are handled by the carrier.

If your package arrives damaged in transit, you will need to file a damage claim directly with the shipping carrier.

Please keep the original shipping box or mailer, packaging materials, shipping label, and damaged contents, as the carrier may require photographs or inspection as part of the claims process.

UPS Claims

For packages shipped via UPS, file your claim directly with UPS:

File a UPS Damage Claim

UPS may request photographs of the damaged merchandise, packaging, shipping label, and exterior of the package. (UPS)

USPS Claims

For eligible packages shipped via USPS, file your claim directly with USPS:

File a USPS Damage Claim

USPS advises customers to retain the damaged merchandise and all original packaging until the claim has been resolved. (USPS)

IMPORTANT

Half Price DTF does not issue refunds, replacements, reprints, exchanges, or store credits for packages damaged while in the possession of UPS, USPS, or another shipping carrier.

Any compensation for shipping loss or damage is subject to the carrier’s eligibility requirements, insurance coverage, claims process, and final determination.

By placing an order with Half Price DTF, you acknowledge and agree to this policy.